Privacy Policy
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At Southwest Spectra, LLC, we consider it a high priority to earn and keep our customers' trust and confidence.
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Our strict policy is that we do not, under any circumstances, sell, give or divulge any customer information to other individuals, companies or other organizations of any type, period.
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When you order SPIKES-SPIDER® Kits or parts utilizing our secure web site, the credit card information only goes to the secure site provider, Verisign:
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They provide a secure link, protected from any hackers and our company does not receive your credit card information in any form.
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Verisign processes the payment through your credit card company and transfers the funds specified to our bank.
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Our company employees only know the total amount paid and receive information about the items purchased for shipment and the shipment address. We do not receive credit card numbers or other card related information.
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When you call in an order, we take your information, including credit card information and enter it into the secure site provided by Verisign. The paper/computer records are safeguarded in our offices in locked files.
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We maintain physical, electronic and procedural security measures that comply with state and federal regulations in safeguarding customer information. We shred all paper documents after the appropriate retention period.
